Position Description
HR Administrator/Consultant
Role Specifics
Direct reports | N/A
Reports to | General Manager
FTE | 1.0 (Full-Time)
Location | Wurundjeri Country (Melbourne) with Hybrid conditions
Salary Range | $65,000 - $75,000 + superannuation
Role Summary
The HR Administrator/Consultant at SHE HR Consulting is a pivotal role focused on delivering comprehensive HR support and practical solutions to meet client needs, with guidance from the Executive Director and General Manager. This position blends administrative expertise with HR knowledge across key areas such as recruitment, policy development, and HR project coordination to streamline and enhance client HR functions. Additionally, the role involves providing operational support to SHE HR Consulting, contributing to the overall efficiency and success of the organisation
Who we are
SHE HR Consulting is a proudly independent, female-founded HR consultancy based in Naarm (Melbourne), Australia. We’re a small, close-knit team with a shared purpose: to simplify Human Resources and make a meaningful impact across diverse industries. Our work is grounded in our core values—Integrity, Transparency, Reliability, Kindness, and Effectiveness—which shape not only how we serve our clients but also how we collaborate and support one another within our team.
Areas of Responsibility
1. Human Resource Consulting
Act as a point of contact for client enquiries, ensuring their questions and concerns are handled promptly and professionally.
Assist in the management of resources for client projects, including the distribution of materials, tools, and human resources necessary for project success.
Prepare and maintain project documentation, ensuring all documents are accurate, up-to-date, and stored securely.
Assist with the implementation of customised HR solutions, tailored to meet each client’s unique needs and business objectives.
Conduct research and gather industry insights to support clients’ strategic initiatives, such as workforce planning, talent management, and compliance.
Contribute to client relationship-building efforts by delivering high-quality, consistent support that fosters trust and long-term partnership.
Support the Executive Director and General Manager with client projects as required.
2. Human Resources Administration (for clients)
Collaborate with hiring managers to coordinate and assist all aspects of the recruitment process with support from the Executive Director and General Manager
Oversee the Employment Hero platform to maintain up-to-date employee records, streamline onboarding and offboarding processes, and support employee self-service functions.
Facilitate tailored induction and on-boarding programs, ensuring thorough preparation of materials, IT setup, and clear communication of expectations and requirements.
Process EQI’s payroll through Employment Hero, to the frequency required by EQI.
Maintain accurate and confidential employee records, including personal information, employment history, and performance documentation, in line with data privacy regulations.
With support from the Executive Director and General Manager, ensure that HR practices comply with employment laws and company policies, preparing compliance reports as needed and supporting audits or regulatory checks.
Assist in the development, implementation, and review of HR policies to ensure compliance and relevance, incorporating feedback and industry benchmarks.
Support the performance review process and assist line managers with performance management procedures as required.
Track key HR metrics including turnover rates, time-to-hire and employee satisfaction and present HR data and insights to leadership to support strategic decision making.
Facilitate offboarding processes, including exit interviews, personnel file closure, and system deactivations.
Coordinate Learning & Development initiatives, scheduling programs with service providers and gathering feedback to improve training outcomes.
Monitor employee benefits and wellbeing programs, promoting initiatives that enhance the employee experience.
Support the Executive Director and General Manager to resolve workplace issues and conflicts in a timely and effective manner.
Schedule and manage mandatory training sessions, including WHS, first aid, and cultural competency training, while maintaining comprehensive training records.
Conduct and analyse employee engagement surveys, sharing results and improvement strategies with staff and leadership.
3. General Administration Support
Provide client support in creating and managing all required documentation such as employee contract and identification documents.
Schedule and coordinate logistics for client meetings and events.
Provide administrative support to the Managing Director and General Manager in carrying out their functions, including preparing documents, drafting correspondence, and collecting data for reports.
Regularly check the awards of SHE HR Consulting and the organisation’s clients, checking that current practices comply with the established policies and procedures, as well as with regulatory requirements, to mitigate risks and avoid legal issues.
4. Recruitment Support
Provide end-to-end support in the recruitment process, working with clients to establish recruitment steps and ensure all necessary documentation is complete.
Draft and post job advertisements on various platforms, managing the ATS to keep candidate information current.
Conduct initial resume screenings to shortlist candidates based on established criteria.
Coordinate interview scheduling, serve as the main point of contact for candidates, and prepare interview materials for the team.
Manage reference checks and finalise the recruitment process with candidate correspondence and ATS closure.
5. Operational Support
Support the Executive Director to enhance SHE HR Consulting’s online presence by creating and scheduling social media content to engage with our audience effectively.
Assist the Executive Director with Xero administration, including invoicing, expense tracking, and financial reporting to support efficient financial operations.