Position Description | Communications Coordinator

Role Specifics

Direct reports | N/A

Reports to | Operations Lead

FTE | 1.0 (Full-Time) 

Location | Gadigal Country (Sydney) or Wurundjeri Country (Melbourne) with Hybrid conditions

Salary Range | $80,000 - $90,000 + superannuation

Role Summary

The Communications Coordinator delivers external and internal communications strategies to grow the reach and impact of Youth Foyers. Supported by our Leadership team, Operations Lead, and with strategic communications advice from our communications partner, the role is responsible for ensuring high quality communications via media, social media, publications, with key stakeholders and the team.

Who we are

Our purpose at Foyer Foundation is to unlock thriving futures for young people aged 16-24 who are experiencing or at risk of homelessness. We do this by growing the reach and impact of Youth Foyers. Youth Foyers provide a safe and stable home for up to 40 young people for up to two years, integrating housing, education, employment and life skills supports - all under one roof. There are currently 16 Youth Foyers across Australia, and we are in an exciting phase of growth and momentum working towards 50 Foyers by 2030.

Youth Foyers are delivered by a vast network of service providers, big and small, across Australia, working in communities in regional, remote and metro locations.

The role of the Foyer Foundation is to connect up this network and align activities nationally, gather evidence and insights, ensure quality Foyer services through learning and accreditation, and advocate with young people and our growing network. We play an entrepreneurial role, driving innovation and continuous learning and improvement across the Foyer network.

We are a networked organisation. Although we have a small core team, we have strong relationships with many external partners and collaborators, working together to achieve our collective goal of 50 Foyers by 2030.

Areas of Responsibility

1. Strategy

  • Work with the Head of Collaboration and Strategic Communications Partner to inform the development and execution of campaign strategies.

  • Coordinate day to day communication and advocacy strategy execution, through effective project management and team collaboration.

  • Ensure strategic positioning, message, and tone is consistent and aligned with our brand.

  • Monitor and report on all forms of media activity in the area of youth homelessness, youth mental health and related topics to inform communications strategy.

2. Communications Management

  • Manage the Foyer Foundation website, e-newsletter, direct communications and social media platforms.

  • Monitor, report on and quantify the impacts of communication activities.

  • Coordinate the production of the Foyer Foundation Annual Report in collaboration with the CEO and external professionals.

  • Develop a brand toolkit and support the team to apply consistently with easy to use collateral.

3. Content Creation

  • Support the Head of Collaboration to research and draft relevant media responses or releases.

  • With guidance from the leadership team, plan, create, schedule and implement engaging and dynamic content for use across all our channels, optimising content for digital audiences to ensure alignment with, and enhancement of the Foundation’s brand.

  • Support the Head of Integrity to develop and drive marketing collateral for engagement of Foyers and potential Foyers in accreditation, Community of Practice (CoP), network meetings, training and development offers.

  • With guidance from the leadership team, develop direct communications; direct newsletter, regular Foyer communications and core stakeholder updates as well as supporting fundraising and donor engagement strategies through content creation.

  • Work with external professionals in the creation or editing of engaging digital imagery and video content for the website and social media platforms.

  • Support the Foyer Foundation team with content generation and review as required.